Our jewellery is designed and manufactured in our own factory. We have the adequate resources to achieve in house manufacturing.

All our jewellery is 92.5 stamped - it is made with Sterling Silver (where the purity is 92.5% and this is the maximum possible purity that can be attained while making silver ornaments).

You can rely on us as each piece comes with its own Certificate of Authenticity.

Yes. All our jewellery is 92.5 hallmarked.

Our jewellery is as gentle as YOU are and needs the same love and care.

All you have to do is simply store these beautiful pieces in our exclusive jewellery box or a Zip Lock Bag and if you can, put in a piece of chalk or a silica gel (the little packets in new shoes) - these will help prevent tarnish while you are not wearing your silver.
Keep them safe and they'll always be by your side.

Soi Ombré provides free shipping on all items within India over a purchase of Rs.799/-

- For all Ready to Ship products - Shipping to addresses within India, it takes between 2-3 working days for delivery to metros; rest of India 4-5 days.

- For custom-made/ pre- order products, it takes a minimum of 2-3 weeks to craft the product. After which the usual shipping time applies.

- We hand craft your order with love and passion and allow you to customize according to your requirements. This means making a new piece from scratch. Since our products are all handcrafted and there are several processes involved right from making the basic structure to stone setting, etc. making these pieces to your specification will take us anywhere between 2-3 weeks (depending on the piece), after which they will be shipped out to you.

- So if you have ordered for a custom made piece please be patient and we promise that the jewellery will make up for the wait once it gets to you!

- Once your order is shipped, you'll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you.

We work with internationally trusted logistic partners who specialize in shipping jewellery like E-Com Express. You will always receive your order in our branded tamper proof box. In case you believe your package has been tampered, please don't accept the same.

Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services for orders within India. Please do not accept any package that has been tampered with.

Currently, we take orders for delivery within India. We are working on making ourselves available globally, so stay connected with us!

Until your order is ready to be shipped, you can change the shipping address. Please contact our team via email info@soiombre.com

Yes, we provide Cash on Delivery. Check on the availability by entering your pin code during checkout. All engraved and personalized products are not eligible for COD. Maximum COD limit is Rs.4,999/-.

In case your queries were unanswered contact our team via email soiombreshop@gmail.com or call @ +91 8884691852.

Affirmatively! Kindly contact us on @ +91 8884691852. and we will be more than happy to take your order.

Definitely! Kindly reach out to us on soiombreshop@gmail.com or call @ +91 8884691852 as soon as possible and we will try our best to update/cancel your order. Unfortunately, if your order has already been shipped then we will be unable to cancel or update it. Please note that orders for personalized and engravable pieces cannot be updated / cancelled post manufacturing.

Yes, they are! All prices mentioned on our product pages are inclusive of GST.

We don't want you to stress out. All your financial information is encrypted and safeguarded hence your personal data is safe with us. For more information, please check our Terms of Service and Privacy Policy pages.

For Online payment, we accept all major credit/debit cards through are online payment gateway. NEFT/RTGS bank transfers are also possible. We also provide Offline payment, which is accepted through Cheque/DD and cash deposits. Please contact us on soiombreshop@gmail.com or call us on +91 8884691852 for further details.
We provide Cash on Delivery. Check on the availability by entering your pin code during checkout.

We would love to give you an exclusive personal touch to your product! We can adjust any of our pieces to your preferred metal colour and sizes - you can browse the options on the product page.

We craft Fine Handmade Silver Jewellery. All our jewellery is 92.5 stamped - it is made with Sterling Silver (where the purity of silver is 92.5%).

Unfortunately, we cannot change orders after they have been placed. Please make sure that everything is correct before you complete your purchase!.

We are happy to match the new price within 1 week of the order date. Contact us at info@soiombre.com

We do! For an additional Rs.99/-, we will gift wrap your item and include a handwritten note with your custom gift message. Please check the gift wrap check box in the cart and enter your gift message in the text box below.

We'd love to delight you with your jewellery purchase, but if for any reason you are not satisfied with your purchase,you can exchange/return your product within 7 days from the date of your purchase. No questions asked whatsoever.

No. Within India your return is on us, and we stick by our commitments.

We pay great attention to quality check. But in case this has happened please don't stress, we will exchange it for you and replace the piece with a fresh one. The exchange or refund will be processed once it has been inspected by our QA department. If the product passes QA, you can expect a full refund/exchange within 7 days. For doing this kindly connect with us by dropping us an email on soiombreshop@gmail.com or call @ +91 8884691852.
We request you to email the photograph of the damaged/incorrect piece. Sorry for the inconvenience.

All our products undergo thorough quality check before it reaches you, so in case your jewellery requires repair we would fix it for you free of charge within 7 days of purchase. To initiate the repair process, kindly connect with us by dropping us an email on soiombreshop@gmail.com or call @ +91 8884691852.

Don't worry, we will resize your piece within 7 days of your purchase. The resizing is complimentary in case of smaller size. In case of bigger size, the charges will be communicated to you. Kindly connect with us by dropping an email at soiombreshop@gmail.com or call +91 8884691852.

If your purchase is within our 7-day return window, we recommend that you return your ring to us and repurchase in your correct size. The intricate design of some of our rings means that resizing is not possible without compromising or damaging the design. If your 07 days have already passed, we're happy to help as much as we can! Email us at soiombreshop@gmail.com to discuss your options. If we determine we can resize your ring without compromising the design, we are happy to offer complimentary resizing as part of our service to you. There is a Rs.999/- charge to cover shipping and handling both ways.

It happens to the best of us. We sell many of our earrings as singles, so you can easily replenish your pair. If the earring you lost is sold as a pair, reach out to us and we'll do our best to help you!

You can find the size chart in the next section (Please Scroll Down ↓↓) that will be extremely helpful for you to determine the ring size that you need. You can either make use of a tape or a small piece of string to measure the area that will be occupied by the ring.